If you are looking to reach out to a large customer base, a progressive dialer comes in handy. It results in productive calls between the agents and clients. This dialer is suitable in situations where personal interactions are needed. This means that it will stop dialing numbers until agents have ended their current calls.

Progressive dialer makes calls from a contact list only when an agent is available.

It also allows contacts to make live calls to agents. The dialer allows you to set up contact response collection. This is a good solution for quick reminders or product awareness.

Robo dialer is used in situations where you need to pre-record messages and send them to a contact list without engaging live agent calls.

This dialer allows the agent to control when and to whom a call is made. This dialer is best used for lengthy, complex sales calls and follow-ups where a review of previous history is necessary.

Preview dialer allows an agent some time to research before making calls so as to fully engage the receiver.

This software can make an average of 110 calls in an hour. This dialer uses machine learning and algorithms to analyze previous calls and predict possible leads. It is a suitable solution for large companies that have large teams to attend to large numbers of calls at a time.

Predictive dialer makes several calls at once.

This software makes an average of 70 calls per hour. With additional tools such as CallHub, the software makes more calls per agent. The dialer skips unanswered and busy numbers. This dialer is best used when you want to make personalized calls.

Power dialer calls one number at a time from a pre-set contact list.Here are the main types of auto dialers in the market today. There are several types of software that are designed to suit different companies’ needs. The number of customers you want to reach will dictate the type of auto dialer you choose. But how do you know which one is best for you? We’ll look at some brief pointers that will help you make an informed decision. However, among the solutions available, only a few can actually deliver on productivity and high ROI. How to Select the Best Auto Dialer SoftwareĬhoosing the best software can be a challenge, especially since the market is flooded with service providers. How to Select the Best Auto Dialer Software.

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